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FAQs About Services

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  • What services do you provide?
    Dr. Bey provides psychotherapy and coaching services to a limited number of clients. She specializes in anxiety, as well as those with mulicultural issues and imposter syndrome. These services can be conducted online, in-home, in-office or wherever you need them to be. Dr. Bey uses a HIPAA-compliant platform for online sessions, so you know your privacy and confidentiality will be protected. Your body language and facial expressions are important, and Dr. Bey uses them as a behaviorist to help you on your journey.
  • What's the difference between therapy and coaching?
    Coaching Coaching concentrates more on problem-solving and action steps. It does not focus on underlying psychological issues that may be contributing to ongoing problems. It is more short-term and laser-focused on reaching your goals. You have the option of confronting problems during one intensive 3-hour session or throughout many 1-hour sessions. Coaching may involve resilience coaching, executive coaching, relationship coaching, retirement coaching, identity coaching, etc. Therapy Therapy uses therapeutic strategies that involve exploration, problem-solving, reflection, insight, awareness, and action. Works with more complex issues that may delve into many topics. Focuses on deep, ingrained, underlying issues to assist with long-lasting change Provides evidence-based treatment for insight, growth, and improving your quality of life.
  • What are the benefits of concierge therapy and coaching?
    Dr. Makida Bey consistently brings a caring and empathic approach to all her services. Both coaching and therapy services provide you with individualized care and empathy, and a safe space to freely express yourself. Additionally, coaching and therapy services help you accomplish your goals, learn beneficial coping strategies, and overcome obstacles. So what are the advantages of concierge vs. traditional therapy and coaching? These services have significant differences. Depending on your individualized needs, finances, and availability, one may suit you better than the other. Concierge Therapy and Concierge Coaching are ideal for people seeking an exclusive, flexible, and next-level personalized approach to psychotherapy or coaching. While traditional online therapy is still an excellent service, it does not come with all the added perks and benefits found in concierge services. Below are the benefits, and how they stand apart from traditional services: ✓= Traditional Services CB = Traditional plus Concierge Benefits ✓ ✓ Safe and Supportive Environment ✓ ✓ A Direct and Warm Approach ✓ ✓ Individualized Plans ✓ ✓ Secure HIPPA Compliant Online Video Sessions ✓ ✓ Evidence-Based Approaches and Coping Strategies ✓ ✓ Client Access to a Personal and Secure Client Portal ✓ ✓ Direct Access to Dr. Bey Via Your Secure Client Portal ✓ ✓ Email Communications ✓ ✓ No Judgment Approach ✓ CB Priority Scheduling ✓ CB Extended Session Times ✓ CB In-Home, At Your Office, or Secure On-Line Sessions ✓ CB Walking Sessions ✓ CB Text Sessions ✓ CB Communication Outside of Office Hours ✓ CB Communication via Secure Text Messaging ✓ CB Direct Mobile Phone Communication with Dr. Bey ✓ CB Returning Calls, Emails, or Texts within 12 Hours ✓ CB Scheduling Options within 24 hours ✓ CB Scheduling Options Outside of Office hours ✓ CB Availability Between Sessions for Additional Care ✓ CB Direct Access to Dr. Bey On Weekends ✓ CB Direct Access to Dr. Bey on Major Holidays ✓ CB Discounts on Packaged Sessions (Above Blue Level) ✓ CB Consultation & Guidance with Multidisciplinary Teams ✓ CB Hospital or Surgery Companionship (“Surgery Doula”)
  • What are your rates/packages?
    Individual sessions start at $375 for a 50-minute session. More time needed, in-home services, or specialty sessions (e.g. hospital accompaniment, travel companion, etc.) can be arranged for an additional cost. Please refer to the Rates page for more details. Packages include 24 hour access to Dr. Bey and priority scheduling: Blue = $3,000 per month – up to 8 hours of Concierge services per month Green = $5000 per month – up to 12 hours of Concierge services per month Gold = $10,000 per month – up to 24 hours of Concierge services per month ​ 1-3-6 month contracts available. Contact Dr. Bey to discuss a customized package that will work with your schedule. ​ *Travel is included up to 25 miles.
  • Do you accept insurance?
    Although my practice operates as a private-pay service, I accept HSA and FSA cards. This means I can receive cards from those who need to use their health savings accounts. If you have a PPO plan, I can provide you with a superbill upon request. You can use the superbill to apply for reimbursement from the insurance company. However, there is no guarantee that your insurance will reimburse you for your treatment. Keep in mind that Insurance companies require a formal diagnosis to apply for reimbursement. In addition, your insurance company may ask for your therapy records. Since the majority of my clients want the highest level of privacy, this is usually undesirable.
  • Why don't you accept insurance?
    Sometimes people go through especially challenging periods in their life and seek support, but don't necessarily meet the criteria for a formal diagnosis. Additionally, there may have been a time when that person briefly met the criteria for a mental health diagnosis but generally does not meet the criteria. In order to use your insurance, however, your therapist has to provide them with a diagnosis. Also, insurance companies may request to view therapy records. The diagnosis would remain in your insurance records your entire life without the possibility to refute or change them - even after the situatiions in your life have improved. Private-pay provides and allows services without the restrictions of insurance regulations, insurance adjusters, or their third-party adjusting agencies. Client confidentiality and discretion are of the utmost importance to me.

Get Started With Concierge Coaching and Concierge Therapy Today

You've waited long enough. Get the help you need where you need it. Convenient, private, discrete, and confidential as a top priority. Schedule an appointment with an expert concierge therapist today!

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Dr. Makida Bey also provides anxiety therapy and coaching throughout the United States and Canada via telehealth. Call her at (443) 741-1212 or email

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